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about 1 hour - Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience , Amazon Business gives organizations of all sizes access to hundreds of millions of products in a shopping experience built for businesses. The Amazon Business team is dedicated to developing solutions that combines the selection, convenience, and value customers have come to know and love from Amazon, with new features and unique benefits tailored to customers. The Amazon Business Account Representative is responsible for both building and managing a book of business leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Procurement, Information Technology, Finance, Facilities, and more. The Account Representative will ensure recommended solutions meet our customers' procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted. The ideal candidate will have relevant consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets. Key job responsibilities - Expands application of Client insights beyond assigned territory. Coordinates Amazon resources to meet the objectives of both the Client and Amazon. - Identifies and prioritizes new leads in assigned territory. May identify and prioritize new segment opportunities. - Develops sales plan for assigned territory. May influence sales strategy beyond assigned territory. - May contribute to sections of sales review mechanisms including WBR's and QBR's. - Strong knowledge of ecommerce business models, online marketing tactics, direct competitive marketplaces and the key value- added differentiators with Amazon's offerings. - Knowledge of the issues faced by clients on the platform and ability to identify root causes of the issues. - Ability to identify Clients with the greatest potential and identify ways to locate similar Clients. - Consistently and autonomously delivers on established sales goals. - Consistently provides accurate weekly sales forecasts and business updates. - Owns lead pipeline to ensure consistent lead quantity and quality to achieve territory goals. - Actively map Amazon products and services to clients' primary objectives. - Engages and presents to prospects and clients via phone, e-mail or web-based tools. May present to prospects and clients in-person or to a group (e.g. trade shows). - Works with mid to large size accounts. May work non-standard or more complex transactions. - Builds and maintains strong relationships with key internal operational contacts across departments. - Coordinates end-to-end communication across extended Amazon team. - Provides regular coaching and feedback to team members to help grow individual functional skills and leadership capability. Will contribute to the identification and prioritization of leads. Demonstrates and trains on evaluation criteria. - Uses client and segment wide insights to influence leader generation strategy while providing feedback to product groups., - 2+ years of inside sales experience - Knowledge of procurement and source to pay methods at small and medium businesses - Experience influencing at all levels within an organization, particularly at the executive level - Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent.
19 Noviembre 2024 - - amazon.jobs San Jose

ASISTENTE CONTABLE ADMINISTRATIVO (Ver Puesto) Grupo Multivex Costa Rica Administraci?n .
19 Noviembre 2024 - - empleos.net

about 1 hour \tMinimum of 1 year experience handling multiple forms of direct customer inquiries via calls, chats and/or emails. \tMust be fluent in Spanish \tMust be fluent in English \tProven ability to provide high quality customer service in a fast-changing environment by developing personalized responses for publisher questions. \tMust possess strong computer navigation skills, along with a basic understanding on how to use a website/web browser and the internet. \tMust possess strong analytical skills \tMust be able to research, replicate, categorize, and document customer issues to identify \u0026 understand their problems. \tMust have a proven ability to use data and research to inform the best course of action and/or possible resolutions \tMust have high speed internet services that comply with the below recommendation: o\tAn Octane 2.0 score of 30,000 or greater o\tNetwork latency of 150 ms or less o\tDownload speed of 3 Mbps or greater o\tAt least 8 GB of RAM, with 3 GB available for Salesforce browser tabs , Amazon's Kindle Direct Publishing (KDP) is an independent self-publishing service launched in November 2007, concurrently with the first Amazon Kindle device that allows authors of any level to engage millions of readers that shop on Amazon. The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell their content in Amazon's Kindle store. The KDP Customer Support Analyst will work towards ensuring all the concerns from the publishers are duly attended. Kindle Direct Publishing offers a team environment that thrives on innovation and excellence, and our staff is talented, energetic, and passionate about creating an exceptional customer experience. If you want to work for a team who delights customers, solves problems, and is the face of our company, then the KDP Customer Support Analyst role is the job for you! Key job responsibilities \tProcess and respond to email, phone, and chat contacts (often simultaneously) received from KDP website users \tDemonstrate clear and polite written and verbal communication \tMaintain a positive and professional demeanor at all times \tMeet or exceed all quality, productivity, and time management goals as set by management. \tFollow all site performance and behavior expectations as outlined by management. \tDemonstrate an appropriate sense of urgency for email response times and phone \u0026 chat service levels \tFollow company policies and processes in order to process customer requests appropriately \tUse customer service tools and software to troubleshoot, provide an accurate response, and create an exceptional customer experience \tEscalate customer issues appropriately and in a timely manner \tProactively communicate system \u0026 process issues \tProactively strive to drive improvement to the internal and external processes to enhance the customer experience \tContact appropriate teams as needed for systemic issues \tDetail oriented and process focused. Must be able to follow processes and document research \u0026 interactions in clear and concise manner. \tFlexibility to work shifts including overnight and weekends , \tBachelor's Degree \tA passion for reading. \tWillingness to challenge status quo. \tStrong attention to detail and ability to step back and look at the bigger picture. \tAbility to manage time independently, balance trade-offs, and own individual success. \tA positive, team-oriented focus..
19 Noviembre 2024 - - amazon.jobs Virtual

Agente De Viajes Desde Casa- Entrepreneur 19 Noviembre 2024 - Acosta Travel - aldaba.com San José

PE?N DE CONSTRUCCI?N TEMPORAL. (Ver Puesto) Instituto del Cafe en Costa Rica Mantenimiento .
19 Noviembre 2024 - - empleos.net

TRABAJADOR (PE?N) PARA BENEFICIO DE CAF? TEMPORAL. (Ver Puesto) Instituto del Cafe en Costa Rica Mantenimiento .
19 Noviembre 2024 - - empleos.net

19 minutes - 3+ years of interacting with customers/stake holders experience - Experience problem solving over email/phone - Strong time management and task prioritization skills - Fluent in English , The objective of the Offshoring Specialist is to deliver new business growth and maximize revenue by helping launch high potential merchants that deliver competitive selection, pricing, and availability. You will help them integrate on Amazon's marketplace and contribute to their catalog, pricing and other tools, while meeting Amazon's bar for product data quality. The ideal candidate will be innovative, tech-savvy, team oriented, effective communicator, have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. The ideal candidate is motivated, agile, with strong time management and project management skills, technical (advanced excel skills) and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time. Responsibilities: Integrate seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world. Correct and enhance existing content of products that have high visibility on the Amazon website but show poor content. Work with Selling Partners or Account Managers to gather requirements and helping to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon. Work with the Sales Onboarding Program Managers to gather knowledge in tools, process. Cooperate with account managers within the new sellers recruitment process, - Experience back office operations, escalation management and troubleshooting environments - Experience working in e-commerce / retail / supply chain / financial services business.
19 Noviembre 2024 - - amazon.jobs San Jose

Técnico (A) I De Calidad - Turno B (Planta Heredia) **Técnico (a) I de Calidad - Turno B (Planta Heredia)**: - Work mode: Onsite- Onsite Location(s): Heredia, CR**Additional Locations**: Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High P... [...] .
19 Noviembre 2024 - Boston Scientific - aldaba.com Heredia

ASISTENTE CONTABLE JUNIOR (Ver Puesto) Siglo BPO Costa Rica Contabilidad .
19 Noviembre 2024 - - empleos.net

CAJERO (Ver Puesto) Almacenes Siman Costa Rica ALSICORP / Inditex Servicio al Cliente .
19 Noviembre 2024 - - empleos.net